Terms of Service

Entered into force on 1 May 2017, updated on 1 October 2026

Please take a moment to read through our Terms of Service, which entered into force on 01.05.2017 and were updated on 01.10.2026, as they govern your use of the MAXCORP website at www.maxcorp.eu (the “Website”) and affect your rights. These Terms of Service apply to all products and services (“Services”) provided by MAXCORP OÜ, registry code 10385136, Tornimäe tn 5, Tallinn 10145, Estonia (“MAXCORP”, “we”), unless otherwise agreed in writing. All visitors and/or customers (“Customers”) using our Website and/or Services are subject to our Terms of Service.

1. Our Obligations

We will fulfil the Customer’s order with reasonable care and as promptly as possible. Confirmation of the order and any related instructions will be provided via email. The acceptance of instructions and order placement is considered effective from the date the confirmation email is sent. A binding contractual relationship is deemed established when MAXCORP has confirmed acceptance of the order and the Customer has paid for the Service or otherwise confirmed the order in accordance with MAXCORP’s instructions. We act based on written instructions provided by the Customer and rely solely on the information supplied via email, telephone, contact forms on our Website, or in written format. We are not responsible for any errors or incorrect information provided by the Customer.

We will send an email reminder for the renewal of any annually billed Services one month prior to the end date of the contract. We reserve the right to cancel all Services in case of the Customer’s failure to respond. We shall not be held liable for any potential claims, penalties, or legal consequences affecting the registered entity or its owner.

2. Customers’ Obligations

MAXCORP provides Services only on the condition that the Customer supplies all necessary, accurate, and timely instructions, authorisations, and information (including required documentation) that are essential for lawful and effective service provision according to applicable laws and the Customer’s instructions. To improve our Services and comply with anti-money laundering (AML) and other legal requirements, Customers must meet established due diligence requirements. If these requirements are not met, we will be unable to provide Services.

Pursuant to the Estonian Money Laundering and Terrorist Financing Prevention Act (“RahaPTS”), MAXCORP is obligated to apply due diligence measures (KYC) before establishing a business relationship and, in certain cases, during its course. The Customer must participate in this process and provide the information and documents listed below.

All Customers are required to supply the following documentation to comply with our due diligence requirements (where needed, we may request additional documentation and/or information and will notify you accordingly):

Passport and/or identification card copies of the beneficial owner(s) and/or other participant(s);
Proof of residential address of the beneficial owner(s) and/or other participant(s);
Contact details (telephone and email) of the beneficial owner(s) and/or other participant(s).

Customer identification and verification are conducted in cooperation with a third-party service provider, Sum&Substance, which performs:

Identity verification (KYC);
Politically exposed person (PEP) checks;
International sanctions screening;
Verification of document authenticity and validity.

Additionally, MAXCORP is obligated to independently assess the risk level of the business relationship and apply appropriate risk-based measures, including enhanced KYC procedures and requests for additional information. MAXCORP reserves the right to refuse service or terminate an existing customer relationship in the following cases (non‑exhaustive list):

The Customer fails the due diligence process;
Links are identified to money laundering, terrorist financing, or international sanctions;
The provided information is inaccurate, incomplete, or misleading.

In accordance with laws concerning the prevention of money laundering and terrorist financing, we do not provide Services to the following (by ordering Services, you confirm that you do not qualify as):

Politically exposed persons (PEPs);
Individuals or entities on an international sanctions list;
Residents of high‑risk third countries;
Individuals or entities who are residents of the Russian Federation or Belarus.

By ordering Services, the Customer confirms they do not fall under any of the above categories and acknowledges their duty to participate in the due diligence process. Failure to provide complete and accurate information may result in denial of Services or termination of the existing relationship without prior notice.

3. Use of Third-Party Contractors

Typically, MAXCORP operates as an agent and/or project coordinator, orchestrating and facilitating the provision of Services through third-party individuals or entities in accordance with the Customer’s instructions. In such instances, MAXCORP does not directly deliver the Services but manages and oversees the process in the Customer’s best interest. MAXCORP may offer Services either partially or entirely, acting directly or as an intermediary, with the actual execution carried out by third-party contractors. Where appropriate, MAXCORP may settle third-party fees on behalf of the Customer and reconcile such expenses with its own service fees in the issued invoices, without separate disclosure to the Customer. MAXCORP commits to selecting and supervising contractors with reasonable care but does not control their activities or assume liability for the Services provided by third parties. If the Service provision involves client identification or other Know Your Customer (KYC) due diligence processes, the third party actually delivering the Service is responsible for compliance with such requirements, in accordance with applicable legislation.

Accounting services. Accounting, bookkeeping, payroll and tax reporting services are provided by MAXCORP’s accounting partners. Where the law of the country concerned requires a licence, registration or professional qualification for these services, they are provided by a partner that holds it. MAXCORP coordinates the service and remains the Customer’s point of contact.

4. Price of Services

The fees for ordered Services are as stated for the selected option and confirmed by email. Unless otherwise indicated, prices exclude VAT. The full purchase price including applicable VAT (if any) will be provided prior to order confirmation. We reserve the right to update the prices listed on our Website and to add, modify, or discontinue Services at any time without prior notice. We make every effort to ensure the accuracy of our prices, but in the event of an error, we reserve the right to cancel the transaction. We are not liable for the withdrawal or amendment of Services or for changes to confirmed orders initiated by the Customer.

5. Updates and Amendments

This Website is continuously updated and improved. We reserve the right to change or remove (temporarily or permanently) the Website or any part of it without prior notice. These Terms may be updated at any time, and the continued use of the Website or Services will be subject to the updated Terms. You agree to review the Terms regularly to stay informed of any changes.

6. Limitation of Liability

To the extent permitted by law, we shall not be liable for any direct, indirect, or consequential damages arising from the use of this Website or its contents, whether added or changed from time to time. This also applies to our employees, board members, or other designated representatives. While we take reasonable precautions to ensure the accuracy and timeliness of information on the Website, we make no representations or warranties regarding the quality, accuracy, completeness, or reliability of such information or materials. Before submitting a query or ordering a Service through the Website, you should seek prior advice from a qualified professional. MAXCORP is not liable for failure to provide a Service if the Customer does not comply with AML requirements or refuses to submit the necessary documentation. All materials on the Website are provided for informational purposes only and do not constitute legal, accounting, or other professional advice or offers.

7. Provision of Services in Estonia and Internationally

MAXCORP provides certain Services that are regulated under Estonian law and for which it holds the necessary activity licence. We are required to comply with the Estonian Money Laundering and Terrorist Financing Prevention Act (“RahaPTS”). Outside of Estonia, MAXCORP does not offer Services that would qualify as regulated or licence-requiring activities under Estonian law (including trust or fiduciary services as defined in § 2(1)(9) and § 8 of the RahaPTS). In such jurisdictions, MAXCORP acts solely as a consultant, offering strategic and organisational support in cooperation with locally licensed entities authorised to provide Services in accordance with applicable local laws. Outside of Estonia, MAXCORP’s role is limited to consulting, coordinating processes, and engaging local partners who are responsible for final service delivery.

8. Processing of Personal Data

MAXCORP processes Customers’ personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the Estonian Personal Data Protection Act. The legal basis, purposes, retention periods, and data subjects’ rights are described in our Privacy Policy. By ordering Services and using our Website, the Customer agrees to the processing of their personal data as outlined in the Privacy Policy.

9. Jurisdiction

All contracts and/or agreements between MAXCORP and its Customers are governed by the laws of the Republic of Estonia and fall under the exclusive jurisdiction of Estonian courts.

Thank you for choosing MAXCORP. We look forward to assisting you with your corporate and licensing needs. For any questions, please contact us at info@maxcorp.eu.